Unit Strategies - Registration Unit - The University of Jordan

Unit's Strategy

Vision

Leadership in providing student services and services to academic and administrative staff at the university with speed, accuracy, and efficiency, while serving the local and international community within the applicable systems and regulations. This is achieved using all available modern technological means in accordance with quality standards and in alignment with the vision of the University of Jordan.​

Mission

To enhance the quality of services related to the unit through an administrative staff distinguished by integrity, transparency, and qualifications to interact with students and members of the community both inside and outside the university. The unit also seeks to utilize all available resources and demonstrate professionalism in handling modern technological systems to achieve excellence and leadership in the services provided.​

Goals

  • Promoting diversity by attracting Arab and international students from various cultures and backgrounds, guiding them, and enrolling them based on well-defined criteria.
  • Ensuring accurate academic tracking of students and providing top-notch services with exceptional speed.
  • Enhancing the skills of our staff through continuous training and development programs to boost their capabilities.
  • Fostering excellence and creativity, while involving staff in decision-making processes based on quality standards.
  • Continuously improving our technology, systems, and processes to stay aligned with technological advances and modern trends.
  • Upholding high standards of service quality to ensure the satisfaction of everyone who benefits from the unit’s services.
  • Contributing to positioning the university on the global stage by playing our part to the fullest.​

Values

  • ​Fairness and equality in applying admission and registration standards.
  • Accuracy and professionalism in executing the unit’s responsibilities.
  • Transparency, honesty, and credibility in delivering services to all visitors.
  • Fostering teamwork and a collaborative spirit among staff, encouraging cooperation.
  • Commitment to continuous improvement in all areas that enhance service efficiency.
  • Positive communication between staff and visitors, demonstrating ethical and professional conduct in all interactions.​